Chat Hour
[weirdtown chat 2.0]
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Contact
You can contact Chat Hour (formerly WeirdTown Chat) by e-mail at
If you are a Chat Hour member, please first check out our Chat Hour FAQ below.
Chat Hour FAQ
You may use "Find" command under "Edit" menu to search our FAQ by keyword.

I don't want to use Chat Hour anymore. How can I delete my account?
Why am I being blocked from sending messages in Chat Hour chat rooms?
Someone in my chat room created a username similar to my username and disguised as me. How can I block this cloner?
Someone in my chat room kept sending disruptive/offensive messages. How can I block them?
How can I change my username?
How can I change my email address?
How can I change my password?
Where do I receive mails sent on Chat Hour?
My chat room is so slow today. What can I do to make it faster?
I saw the message "see you soon" as soon as I log in. How can I fix this?
Can you resend my verification code to me?
How can I delete my photo on my profile?
How can I delete a chat room I created?
Someone created a Chat Hour account with my email address without my permission. How can I cancel my account?
What plug-in do I need to install to use Chat Hour chat rooms? Where can I download it?
I saw the message "UNABLE TO CONNECT" on my chat screen. How can I fix this problem?
I'm new to Chat Hour. I want to chat but the chat room is not functioning. What should I do?
I've been using Chat Hour chat rooms for a while. Suddenly, the chat rooms stopped functioning. What should I do?
How much does it cost to use Chat Hour?
How many registered members are there on Chat Hour?
Does Chat Hour sell or rent my email address to third parties? Where can I can find Chat Hour's privacy policies?

Q: I don't want to use Chat Hour anymore. How can I delete my account?
To delete your account, please click here. After deleting your account, you will not be able to sign up with the same email address for 20 days.
Q: Why am I being blocked from sending messages in Chat Hour chat rooms?
You could be blocked from Chat Hour if you sent disruptive messages in our chat rooms or tried to disguise as someone else by creating a similar username (cloning a username). If you created multiple accounts, you are more likely to get blocked too. We recommend you use only one Chat Hour username. Unfortunately, you can also be blocked by accident if you share the same computer or the same network as a blocked member. Our block is usually temporary. Your block duration depends on the rules being violated and frequency of violations in your network. If you didn't violate any rules of Chat Hour but you got blocked permanently, we recommend you switch to a private computer with its own private internet connection with Static IP option. Please contact your internet service provider for more details. Our members are more likely to be blocked from chatting in our main censored room. Try using other chat rooms if you're unable to use this room.
Q: Someone in my chat room created a username similar to my username and disguised as me. How can I block this cloner?
You can ban the cloner here. The user you want to ban for this reason will be blocked immediately after submitting the report if his/her username is similar to yours.
Q: Someone in my chat room kept sending disruptive/offensive messages. How can I block them?
You can block a disruptive member by clicking the username you want to block on the chat message screen to view his/her profile, then clicking the stop sign button at the bottom left corner of the profile. You can also cast a vote to completely kick out a chat member by submitting a report here.
Q: How can I change my username?
Unfortunately, changing your username is not possible at this time. You may delete your account but you must wait for 20 days in order to create a new account with the same email address.
Q: How can I change my email address?
Please go to http://www.chathour.com/account/change_email
Q: How can I change my password?
Please go to http://www.chathour.com/account/change_password
Q: Where do I receive mails sent on Chat Hour?
Your mails are forwarded to the email address you put in our records. We do not store any mail messages on our website at this time. Please make sure your email address in our records is up-to-date.
Q: My chat room is so slow today. What can I do to make it faster?
This problem normally happens when you download or upload files on the internet while you are using our chat. Having multiple Chat Hour chat rooms open at the same time can also slow down your connection to our site.
Q: I saw the message "see you soon" as soon as I log in. How can I fix this?
You could encounter this problem if you have your cookies disabled. Please read your browser manual on how to enable your browser cookies or look it up on your search engine. It is usually under the Tools or Options menu.
Q: Can you resend my verification code to me?
You can get your verification code by going to http://www.chathour.com/ and click the "FORGOT PASSWORD?" button to enter your email address or your username. Your verification code will be sent to you along with your password. Please make sure your mailbox is not full and your verification code email is not stuck in your junk/bulk/spam folders.
Q: How can I delete my photo on my profile?
To delete a photo from your profile, please log in, click "WHO'S ONLINE?" button, and click your username to see your profile. Then, click the "X" button at the top right corner of your photo to go to the photo delete page.
Q: How can I delete a chat room I created?
To delete a chat room, please log in as the owner of the chat room, go to the chat room you would like to delete, click "Customize chat room" link, then click "Delete." .
Q: Someone created a Chat Hour account with my email address without my permission. How can I cancel my account?
The best way to solve this problem is to change your password. Noone can use your account if they don't have your password. You can do this by going to http://www.chathour.com, click "FORGOT PASSWORD" and enter your email address. After submitting, you will receive your password in an email. You can now go back to http://www.chathour.com again and log in with your email address and the password you received. After logging in, click "MENU" then click "EDIT PROFILE" and update your password. After changing your password, noone can log in as you or create a new account with your email address again. Alternatively, you can delete your account by clicking here.
Q: What plug-in do I need to install to use Chat Hour chat rooms? Where can I download it?
To use Chat Hour, you need the latest version of Flash Player. You can download it here for free.
Q: I saw the message "UNABLE TO CONNECT" on my chat screen. How can I fix this problem?
First, try closing your browser completely and reopening it. If it doesn't fix the problem, please send us an email here.
Q: I'm new to Chat Hour. I want to chat but the chat room is not functioning. What should I do?
Usually, new members see this issue because they don't have the latest version of flash player plug-in. Click here to download it for free.
Q: I've been using Chat Hour chat rooms for a while. Suddenly, the chat rooms stopped functioning. What should I do?
Please make sure you have the latest version of flash player plug-in. To download the latest version of Flash Player, please go to http://get.adobe.com/flashplayer/
If you already have it, please try removing all your cache files. Here are the instructions for cleaning out your cache files:
For Microsoft Internet Explorer users:
• Please look for "Temporary Internet Files" under Tools or Options menu

For Chrome users:
• Please look for "Browsing Data" under Advanced Settings

For Mozilla FireFox users:
• Please look for "Recent History" under Tools or Options menu

Please note that the instructions may vary depending on the version of your browser.
Q: How much does it cost to use Chat Hour?
Chat Hour is completely FREE.
Q: How many registered members are there on Chat Hour?
We currently serve over 5 million registered members worldwide.
Q: Does Chat Hour sell or rent my email address to third parties? Where can I can find Chat Hour's privacy policies?
No. We do not sell or rent your email addresses to any third parties. To make sure no one can get your email address, please do not post your email address anywhere on our site or send it to anyone. You email address is hidden when you send mails to other members with the mail form on our site. You can read more about our privacy policies here.



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